Working experience in IT and Telecommunication for an ISP. Administration of different IT solutions, systems, servers, Network operations. Dealing with multiple vendors, units. departments and support teams. Oversee IT Management, Troubleshooting problems, system configurations, Technical support, Project execution and network related activities. Develop strong relationship with IT partners. Following up all complaints of help desk and ensure resolution of complaints. Experience working on various Application servers, network protocols(TCP/IP,DHCP, RADIUS/Diameter), DNS Server, File Server, MYSQL Database and Oracle Database Server.
- IT Systems Support
- Network troubleshooting (LAN/WAN)
- IP Networking Knowledge
- Software and Applications troubleshooting
- Hardware and software system support
- Ensure systems backups and manage archiving.
- Protocols in-depth knowledge and working experience.
- Vendor dealing and Project Management experience.
- Installation, Configuration, Maintenance and troubleshooting expertise